EXIN SIAM™ Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles of SIAM. This certification covers subjects including the potential benefits, challenges, and risks of implementing Service Integration and Management.

EXIN SIAM™ Professional tests a candidate’s knowledge of the application of SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts. The certification looks at managing multiple service providers and integrating them seamlessly to provide a single business-facing IT organization. It also looks at the knowledge and skills required to navigate the 4 stages of the SIAM roadmap.

Program:

Introduction to the SIAM™ methodology (ecosystem structure, initiators, implementation options, roadmap)
Roles & Responsibilities, Practitioner & Processes
Challenges and risks of SIAM transformation
Comparison with other practices
The prerequisite for obtaining the Professional certificate is the SIAM Foundation certificate and completion of professional training

The IT Service Management Foundation describes the most important information and concepts of IT Service Management, as well as their relationship to other areas of information management. It prepares you to define, build and maintain a service management system in accordance with the international ISO 20000 standard.

The training is designed to present the knowledge and basic skills enabling participation in organizational teams operating within the framework of service management. A special topic of the training is the service management system (SMS) and service management processes. The aim of the training is also to learn the basic concepts and basic terminology of IT service management based on ISO/IEC 20000:1-2018

Agile Scrum Foundation® is an agile project management (Agile) technique and Scrum practice. Agile Scrum shows how to work effectively in a team to achieve a goal. Agile management methodologies are a popular approach to software development, but they are increasingly being used in other fields. The idea behind Scrum practices is to establish interdisciplinary teams that self-organize, delivering a working product at the end of each iteration.

The aim of the training is to learn and understand the most important concepts, principles and assumptions related to work in the Agile methodology. The training prepares participants to pass the exam and obtain the official Agile Scrum Foundation certificate.

The aim of the training is to learn and understand the most important concepts related to Cloud Computing. The training prepares participants to pass the exam and obtain the official EXIN certificate.

The aim of the training is to learn and understand the most important concepts, principles and assumptions related to the systemic management of information security. Participants will learn the requirements of the ISO 27001 standard, the basics of risk management and the selection of appropriate safeguards

The training prepares participants to pass the exam and obtain the official EXIN certificate.

The EXIN Dynamic Project Management Method Foundation (DPMM)® certification validates that the professional understands the core principles, practices, and processes of an agile, consistent, and methodological approach to project management. The scope includes:
– Project objectives: Objective dimensions, tolerances and goal definition.
– Project context: Influencing project parameters.
– DPMM® Rules: Rules for DPMM® projects.
– Agility: an agile mindset, a basic understanding of agility and its application to a project.
– Organization: Project roles and responsibilities, stakeholder management.– Planning: Plans, component-based planning, and integration of different delivery approaches.– Quality management: Ensuring product features.-Problem management: Changes and clarifications during the project.– Risk management: Dealing with project risks.– DPMM® processes: project control, project planning, project support, and teamwork. The training prepares participants to pass the exam and obtain the official EXIN certificate.

EXIN Dynamic Project Management Method Project Manager

Manage complex projects with confidence using the EXIN Dynamic Project Management Method Project Manager (DPMMPM) certification. Unlike traditional frameworks, DPMM® blends agility with structured governance, ensuring adaptability, strategic alignment, and proactive risk management. Learn how DPMM® fills the gaps in traditional project management—unlock better efficiency, control, and success.

Artificial Intelligence (AI) is a methodology for using a non-human system to learn from experience and imitate human intelligent behavior. The EXIN BCS Artificial Intelligence Foundation certification tests a candidate’s knowledge and understanding of the terminology and general principles of AI. This Foundation certificate includes and expands on the knowledge taught in the EXIN BCS Essentials Certificate in Artificial Intelligence.

EXIN’s AI Compliance Professional (AICP) is the first certification that directly integrates the EU AI Act, ISO/IEC 42001, and NIST AI RMF into practical, lifecycle-based compliance — ideal for real-world business settings. Designed for professionals who need to implement, audit, and govern AI systems across their entire lifecycle — with ready-to-use templates, checklists, and governance controls. Master AI risk management, data privacy, and responsible AI implementation that customers will trust.

After completing the training, the participant has knowledge > how artificial intelligence (AI) is part of „universal design” and „the fourth industrial revolution”, what is an intelligent AI agent, what are the benefits of artificial intelligence, how we learn from data – functionality, software and hardware. The training prepares participants to pass the exam and obtain the official EXIN certificate.

Privacy & Data Protection Foundation is designed for all staff who need to have an understanding of data protection and the European legal requirements as defined in the GDPR. This makes it ideal for data protection officers, privacy officers, legal/compliance officers, security officers or business continuity managers.

Main subjects:

Privacy & Data Protection Fundamentals and Regulations
Organizing data protection
Practice of data protection

We provide several types of services including:

• Trainings (as above)
• Consulting (Designing, building and implementing best practice based Service Delivery Organizations, Transformation IT Technology oriented organization to Customer oriented Service Delivery Organization Optimization,
• Preparation for ISO/IEC 20000/27001 Certification (project, training, certification),
• Continual Service Improvement Program implementation
• Business Continuity Management Systems implementation,
• Customer Relationship Management process implementation
  Supplier Relationship Management model based on SIAM™ (contract negotiations, establishing SLA based support contract, outsourcing)
• Data Protection Officer as a Service
  More information/references on request. Please contact us directly (phone/mail